The page you are trying to access requires you to log in and possibly register a relevant product...
Support Content / My AccountTo view your product's user manual, watch setup videos, and download software: Login using the account you created at checkout OR create a new account now. For SlideSnaps, after logging in, register your unit using the serial number on your projector core.
( If you run into any issues, don't hesitate to contact us )
If you are unsure wether or not you have an account, click "Lost Password" and enter your email address.